* {
  box-sizing: border-box;
}

:root {
  --gs-primary: #1c4bbc;
  --gs-teal: #057774;
  --gs-neutral: #d8d8d8;
  --gs-accent: #d89d16;
  --gs-text: #1f2937;
  --gs-muted: #657285;
  --gs-bg: #f4f6f8;
  --gs-surface: #ffffff;
  --gs-surface-subtle: #f8fafb;
  --gs-control-bg: #dbe2ea;
  --gs-border: #d8e0e8;
  --gs-border-strong: #a7b1bf;
  --gs-dark-bg: #000000;
  --gs-dark-surface: #050505;
  --gs-dark-surface-subtle: #101010;
  --gs-dark-border: #2f3744;
  --gs-dark-control-bg: #272f3a;
  --gs-dark-text: #f8fafc;
  --gs-dark-muted: #aab3c2;
  --gs-danger: #9c2f2f;
  --gs-success: #17603d;
  --gs-radius: 6px;
  --gs-radius-card: 8px;
  --gs-shadow-soft: 0 1px 2px rgba(15, 23, 42, 0.04);
  --gs-shadow-panel: 0 20px 55px rgba(15, 23, 42, 0.22);
}

body {
  margin: 0;
  min-height: 100vh;
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--gs-text);
  background: var(--gs-bg);
  overflow-x: hidden;
  scrollbar-color: var(--gs-border-strong) #eef2f6;
}

body.theme-dark {
  color: var(--gs-dark-text);
  background: var(--gs-dark-bg);
  scrollbar-color: #4b5563 var(--gs-dark-surface);
}

*::-webkit-scrollbar {
  width: 12px;
  height: 12px;
}

*::-webkit-scrollbar-track {
  background: #eef2f6;
}

*::-webkit-scrollbar-thumb {
  background: #a7b1bf;
  border: 3px solid #eef2f6;
  border-radius: 999px;
}

*::-webkit-scrollbar-thumb:hover {
  background: #7b8796;
}

body.theme-dark *::-webkit-scrollbar-track {
  background: #050505;
}

body.theme-dark *::-webkit-scrollbar-thumb {
  background: #4b5563;
  border-color: #050505;
}

body.theme-dark *::-webkit-scrollbar-thumb:hover {
  background: #697386;
}

.topbar {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  height: 132px;
  display: grid;
  grid-template-columns: 460px 1fr minmax(260px, auto);
  align-items: center;
  min-width: 0;
  padding: 14px 28px;
  background: var(--gs-surface);
  border-bottom: 1px solid var(--gs-border);
  box-shadow: var(--gs-shadow-soft);
  z-index: 5;
}

.topbar-logo {
  min-width: 0;
  display: flex;
  align-items: center;
}

.topbar-logo img {
  display: block;
  width: 420px;
  height: 104px;
  object-fit: contain;
  object-position: left center;
}

.topbar-center {
  position: absolute;
  left: 50%;
  transform: translateX(-50%);
  display: grid;
  justify-items: center;
  min-width: 0;
  width: max-content;
}

.topbar-center strong {
  font-size: 28px;
  line-height: 1;
  color: var(--gs-primary);
}

.topbar-session {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.session-stack {
  display: grid;
  justify-items: end;
  gap: 5px;
  min-width: 0;
  white-space: nowrap;
}

.theme-toggle {
  min-width: 104px;
  padding: 5px 10px;
  border-radius: 999px;
  background: var(--gs-control-bg);
  color: var(--gs-text);
  font-size: 12px;
}

.theme-toggle[aria-pressed="true"] {
  background: var(--gs-primary);
  color: white;
}


body.auth-screen .sidebar,
body.auth-screen main > header,
body.auth-screen #app-panel,
body.auth-screen .topbar-session {
  display: none;
}

body.auth-screen .topbar {
  grid-template-columns: minmax(220px, auto) minmax(120px, 1fr);
  justify-content: center;
  gap: 24px;
  height: 132px;
}

body.auth-screen .topbar-logo {
  justify-content: flex-end;
}

body.auth-screen .topbar-logo img {
  width: min(420px, 56vw);
}

body.auth-screen .topbar-center {
  justify-items: center;
}

body.auth-screen main {
  width: 100vw;
  min-height: 100vh;
  margin-left: 0;
  padding: 172px 24px 40px;
  display: grid;
  align-content: start;
  justify-items: center;
}

body.auth-screen #login-panel {
  width: min(460px, 100%);
}

body.auth-screen #login-panel form {
  width: 100%;
}

body.auth-screen .support-help-launcher {
  display: none !important;
}

@media (max-width: 720px) {
  body.auth-screen .topbar {
    height: auto;
    grid-template-columns: 1fr;
    gap: 6px;
  }

  .topbar-center {
    position: static;
    transform: none;
    width: auto;
  }

  body.auth-screen .topbar-logo,
  body.auth-screen .topbar-center {
    justify-content: center;
    justify-items: center;
  }

  body.auth-screen main {
    padding-top: 150px;
  }
}
.sidebar {
  position: fixed;
  top: 132px;
  left: 0;
  bottom: 0;
  width: 260px;
  background: #f8fafc;
  color: var(--gs-text);
  border-right: 1px solid var(--gs-border);
  padding: 8px 0;
  overflow-y: auto;
  overflow-x: hidden;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 28px;
  position: sticky;
  top: 0;
  z-index: 2;
  background: var(--gs-surface);
  padding-bottom: 12px;
}

body.theme-dark .topbar,
body.theme-dark .sidebar,
body.theme-dark .brand {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
}

.mark {
  width: 44px;
  height: 44px;
  display: grid;
  place-items: center;
  background: var(--gs-primary);
  border-radius: var(--gs-radius-card);
  font-weight: 800;
}

.brand small {
  display: block;
  color: #b8c2d1;
  margin-top: 2px;
}

nav {
  display: block;
}

.nav-group {
  border-bottom: 1px solid var(--gs-border);
}

nav button {
  appearance: none;
  width: 100%;
  border: 0;
  background: transparent;
  color: var(--gs-text);
  text-align: left;
  padding: 0;
  border-radius: 0;
  cursor: pointer;
  font: inherit;
  display: flex;
  align-items: center;
  min-height: 34px;
}

.nav-group-toggle {
  gap: 8px;
  padding: 7px 10px;
  font-size: 15px;
  font-weight: 800;
  background: #ffffff;
  border-bottom: 1px solid rgba(203, 213, 225, 0.55);
}

.nav-group-toggle::before {
  content: "";
  width: 8px;
  height: 8px;
  flex: 0 0 8px;
  border: solid var(--gs-muted);
  border-width: 0 2px 2px 0;
  transform: rotate(-45deg);
  transition: transform 0.12s ease;
}

.nav-group.open > .nav-group-toggle::before {
  transform: rotate(45deg);
}

.nav-group-items {
  display: none;
  background: #ffffff;
}

.nav-group.open > .nav-group-items {
  display: block;
}

.nav-group-items button {
  min-height: 32px;
  padding: 6px 12px 6px 42px;
  color: var(--gs-text);
  font-size: 14px;
  font-weight: 650;
  border-top: 1px solid rgba(226, 232, 240, 0.9);
}

.nav-group-toggle:hover,
.nav-group-items button:hover {
  background: #eef4ff;
  color: var(--gs-primary);
}

.nav-group-items button.active {
  background: #e8f1fb;
  color: var(--gs-primary);
  box-shadow: inset 3px 0 0 var(--gs-primary);
}

.nav-group.has-active > .nav-group-toggle {
  color: var(--gs-primary);
}


.support-nav-final > button {
  min-height: 40px;
  padding: 7px 10px 7px 26px;
  background: #ffffff;
  border-bottom: 1px solid rgba(203, 213, 225, 0.55);
  color: var(--gs-text);
  font-size: 15px;
  font-weight: 800;
}

.support-nav-final > button:hover {
  background: #eef4ff;
  color: var(--gs-primary);
}

body.theme-dark .support-nav-final > button {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
}

body.theme-dark .support-nav-final > button:hover {
  background: rgba(28, 75, 188, 0.18);
  color: white;
}
body.theme-dark nav button {
  color: #dce4ee;
}

body.theme-dark .sidebar,
body.theme-dark .nav-group-toggle,
body.theme-dark .nav-group-items {
  background: var(--gs-dark-surface);
}

body.theme-dark .nav-group,
body.theme-dark .nav-group-toggle,
body.theme-dark .nav-group-items button {
  border-color: var(--gs-dark-border);
}

body.theme-dark .nav-group-toggle:hover,
body.theme-dark .nav-group-items button:hover,
body.theme-dark .nav-group-items button.active {
  background: rgba(28, 75, 188, 0.18);
  color: white;
}

main {
  margin-left: 260px;
  padding-top: 160px;
  width: calc(100vw - 260px);
  min-width: 0;
  padding-right: 28px;
  padding-bottom: 28px;
  padding-left: 28px;
  overflow: auto;
}

header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 20px;
  margin-bottom: 24px;
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 6px;
  font-size: 30px;
}

h2 {
  margin-bottom: 14px;
  font-size: 18px;
}

h3 {
  margin-bottom: 8px;
  font-size: 15px;
}

button {
  border: 0;
  background: var(--gs-primary);
  color: white;
  font-weight: 700;
  border-radius: var(--gs-radius);
  padding: 10px 14px;
  cursor: pointer;
}

button.secondary {
  background: var(--gs-control-bg);
  color: var(--gs-text);
}

.session {
  display: flex;
  align-items: center;
  gap: 10px;
  white-space: nowrap;
}

.toolbar {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
}

#last-refresh,
#view-subtitle,
small {
  color: var(--gs-muted);
}

.grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

article,
.login-panel form,
.metric-strip {
  background: var(--gs-surface);
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius-card);
  padding: 18px;
  box-shadow: var(--gs-shadow-soft);
}

body.theme-dark article,
body.theme-dark .login-panel form,
body.theme-dark .metric-strip {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
  box-shadow: none;
}

body.theme-dark #last-refresh,
body.theme-dark #view-subtitle,
body.theme-dark small,
body.theme-dark .card-kicker,
body.theme-dark .table-head,
body.theme-dark dt,
body.theme-dark .theme-switch {
  color: var(--gs-dark-muted);
}

article.wide,
.wide {
  grid-column: 1 / -1;
}

.card-kicker {
  display: block;
  margin-bottom: 6px;
  color: var(--gs-muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.metric-strip {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 12px;
}

.metric {
  min-width: 0;
  border-left: 4px solid var(--gs-primary);
  background: var(--gs-surface-subtle);
  border-radius: var(--gs-radius);
  padding: 12px;
}

body.theme-dark .metric,
body.theme-dark .table-row,
body.theme-dark .service-row,
body.theme-dark .placeholder-list > div,
body.theme-dark .detail-list > div,
body.theme-dark .timeline > div,
body.theme-dark .assist-block,
body.theme-dark .readiness-tile,
body.theme-dark .dashboard-action-grid button,
body.theme-dark .dashboard-workflow-item,
body.theme-dark .dashboard-hotlist > div,
body.theme-dark .pipeline-column,
body.theme-dark .empty,
body.theme-dark .notice {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
}

body.theme-dark input,
body.theme-dark select,
body.theme-dark textarea {
  background: var(--gs-dark-bg);
  border-color: #3d4654;
  color: var(--gs-dark-text);
}

body.theme-dark button.secondary,
body.theme-dark .tabs button {
  background: var(--gs-dark-control-bg);
  color: var(--gs-dark-text);
}

.metric span,
.metric small {
  display: block;
}

.metric strong {
  display: block;
  margin: 5px 0 2px;
  font-size: 15px;
  line-height: 1.1;
}

.dashboard-readiness-grid,
.dashboard-action-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 12px;
}

.readiness-tile,
.dashboard-action-grid button,
.dashboard-workflow-item,
.dashboard-hotlist > div {
  min-width: 0;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: var(--gs-surface-subtle);
}

.readiness-tile {
  border-left: 4px solid var(--gs-primary);
  padding: 13px;
}

.readiness-tile.ready {
  border-left-color: var(--gs-secondary);
}

.readiness-tile.review {
  border-left-color: var(--gs-accent);
}

.readiness-tile.attention {
  border-left-color: #9c2f2f;
}

.readiness-tile span,
.readiness-tile small,
.dashboard-action-grid small,
.dashboard-workflow-item small,
.dashboard-hotlist small {
  display: block;
}

.readiness-tile strong {
  display: block;
  margin: 5px 0 3px;
  font-size: 21px;
  line-height: 1.15;
}

.dashboard-action-panel {
  display: grid;
  grid-template-columns: minmax(220px, 0.8fr) minmax(0, 1.2fr);
  gap: 16px;
  align-items: start;
}

.dashboard-action-panel h3 {
  margin: 0 0 6px;
  font-size: 15px;
  line-height: 1.15;
}

.dashboard-action-panel p {
  margin: 0;
  color: var(--gs-muted);
}

.dashboard-action-grid button {
  color: var(--gs-text);
  text-align: left;
  padding: 12px;
  box-shadow: none;
}

.dashboard-action-grid button:hover {
  border-color: var(--gs-primary);
}

.dashboard-workflow-list,
.dashboard-hotlist {
  display: grid;
  gap: 8px;
}

.dashboard-workflow-item {
  display: grid;
  grid-template-columns: 42px minmax(160px, 0.8fr) minmax(220px, 1.4fr) 150px;
  gap: 12px;
  align-items: center;
  padding: 10px;
}

.dashboard-workflow-item > span {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  border-radius: 999px;
  background: var(--gs-primary);
  color: white;
  font-weight: 800;
}

.dashboard-workflow-item button,
.dashboard-hotlist button {
  justify-self: end;
}

.dashboard-hotlist > div {
  display: grid;
  grid-template-columns: 160px minmax(220px, 1fr) 170px 90px;
  gap: 12px;
  align-items: center;
  padding: 10px;
}

.login-panel {
  max-width: 420px;
}

label {
  display: grid;
  gap: 6px;
  margin-bottom: 12px;
  font-weight: 700;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid #c5ced8;
  border-radius: var(--gs-radius);
  padding: 10px 12px;
  font: inherit;
  background: var(--gs-surface);
}

textarea {
  resize: vertical;
}

.password-field {
  position: relative;
  display: grid;
  align-items: center;
}

.password-field input {
  padding-right: 46px;
}

.password-eye {
  position: absolute;
  right: 6px;
  top: 50%;
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  padding: 0;
  transform: translateY(-50%);
  border: 1px solid transparent;
  border-radius: var(--gs-radius);
  background: transparent;
  color: var(--gs-primary);
}

.password-eye:hover,
.password-eye[aria-pressed="true"] {
  background: var(--gs-control-bg);
}

.password-eye svg {
  width: 18px;
  height: 18px;
  fill: none;
  stroke: currentColor;
  stroke-linecap: round;
  stroke-linejoin: round;
  stroke-width: 2;
}

body.theme-dark .password-eye {
  color: var(--gs-dark-text);
}

body.theme-dark .password-eye:hover,
body.theme-dark .password-eye[aria-pressed="true"] {
  background: var(--gs-dark-control-bg);
}

.inline-form,
.ai-form {
  display: grid;
  gap: 10px;
}

.crm-create-form {
  grid-template-columns: repeat(3, minmax(180px, 1fr));
  align-items: end;
}

.form-section-title {
  grid-column: 1 / -1;
  color: var(--gs-muted);
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0;
  text-transform: uppercase;
  padding-top: 6px;
}

.form-actions {
  display: flex;
  justify-content: flex-end;
}

.form-static-note {
  align-self: stretch;
  display: grid;
  align-items: center;
  min-height: 42px;
  padding: 10px 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
  color: var(--gs-muted);
  font-size: 13px;
}

.date-time-picker {
  display: grid;
  grid-template-columns: repeat(4, minmax(120px, 1fr));
  gap: 10px;
  align-items: end;
  padding: 10px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.date-time-picker label {
  min-width: 0;
  margin-bottom: 0;
  font-size: 13px;
  color: var(--gs-muted);
}

.task-list {
  display: grid;
  gap: 12px;
}

.followup-list {
  display: grid;
  gap: 10px;
}

.followup-list-row {
  display: grid;
  gap: 10px;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.followup-row-main {
  display: grid;
  grid-template-columns: minmax(260px, 2fr) minmax(150px, 1fr) minmax(150px, 1fr) minmax(170px, 1fr) minmax(180px, 1.1fr) auto;
  gap: 10px;
  align-items: center;
}

.followup-row-main.read-only {
  grid-template-columns: minmax(280px, 2fr) minmax(150px, 1fr) minmax(150px, 1fr) minmax(150px, 0.8fr) minmax(180px, 1.1fr);
}

.followup-row-main > span {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.followup-row-main strong,
.followup-row-main small {
  display: block;
  overflow-wrap: anywhere;
}

.followup-row-main small {
  color: var(--gs-muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.followup-row-signals {
  align-content: start;
}

.followup-row-work {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.followup-row-work > span {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.followup-row-signals em {
  color: var(--gs-muted);
  font-style: normal;
}

.followup-row-details {
  margin-top: 2px;
}

.manager-alert-list {
  display: grid;
  gap: 10px;
}

.manager-alert-row {
  display: grid;
  grid-template-columns: minmax(260px, 2fr) minmax(145px, 1fr) minmax(145px, 1fr) minmax(135px, 0.9fr) minmax(120px, 0.8fr) minmax(150px, 1fr) auto;
  gap: 10px;
  align-items: center;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.manager-alert-row > span,
.manager-alert-detail-grid > div {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.manager-alert-row strong,
.manager-alert-row small,
.manager-alert-detail-grid strong {
  overflow-wrap: anywhere;
}

.manager-alert-row small,
.manager-alert-detail-grid span {
  color: var(--gs-muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.manager-alert-detail-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.task-card {
  display: grid;
  gap: 14px;
  min-width: 0;
  padding: 14px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.task-card-summary {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
}

.task-card-summary strong,
.task-card-summary small {
  display: block;
  overflow-wrap: anywhere;
}

.task-card-summary small {
  margin-top: 4px;
  color: var(--gs-muted);
}

.task-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: flex-end;
}

.task-card-fields {
  display: grid;
  grid-template-columns: minmax(220px, 1.4fr) repeat(3, minmax(150px, 1fr));
  gap: 12px;
  align-items: end;
}

.task-card-fields label,
.task-due-field {
  min-width: 0;
}

.task-due-field {
  grid-column: span 2;
}

.task-note-field {
  grid-column: 1 / -1;
}

.task-note-field textarea {
  min-height: 86px;
  resize: vertical;
}

.task-card .date-time-picker {
  grid-template-columns: repeat(4, minmax(86px, 1fr));
}

.task-card-actions {
  display: flex;
  justify-content: flex-end;
}

body.theme-dark .task-card {
  background: #101010;
  border-color: var(--gs-dark-border);
}

body.theme-dark .followup-list-row {
  background: #101010;
  border-color: var(--gs-dark-border);
}

body.theme-dark .date-time-picker {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
}

.log-filter-form {
  grid-template-columns: minmax(180px, 1fr) minmax(180px, 0.7fr) minmax(180px, 0.8fr) auto;
  align-items: end;
}

.ai-workbench-form {
  grid-template-columns: repeat(3, minmax(180px, 1fr));
}

.ai-workbench-text {
  grid-column: 1 / -1;
}

.context-policy-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  margin-top: 8px;
}

.ai-workbench-output {
  margin-top: 12px;
}

.ai-assist-metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  gap: 10px;
}

.agent-ai-header,
.agent-ai-actions {
  align-items: center;
  display: flex;
  gap: 12px;
  justify-content: space-between;
}

.agent-ai-header strong {
  display: block;
  font-size: 18px;
  margin-top: 2px;
}

.agent-ai-header small,
.agent-ai-actions small {
  color: #657285;
}

.agent-ai-output {
  display: grid;
  gap: 10px;
  margin: 12px 0;
}

.agent-ai-output .assist-block h3 {
  font-size: 14px;
  margin: 0 0 6px;
}

.agent-ai-output .assist-block p {
  margin: 0;
}

.agent-ai-list {
  margin: 0;
  padding-left: 20px;
}

.agent-ai-list li + li {
  margin-top: 4px;
}

.ai-primary-summary,
.customer-summary-compact {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.ai-primary-summary > div,
.customer-summary-compact > div {
  display: grid;
  gap: 4px;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.ai-primary-summary strong,
.ai-primary-summary small,
.customer-summary-compact strong,
.customer-summary-compact small {
  overflow-wrap: anywhere;
}

.ai-primary-summary small,
.customer-summary-compact small {
  color: var(--gs-muted);
}

.ai-assist-details,
.customer-summary-details,
.close-workflow-details {
  margin-top: 12px;
}

.ai-audit-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.ai-audit-summary > div {
  display: grid;
  gap: 4px;
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.ai-audit-summary strong,
.ai-audit-summary small {
  overflow-wrap: anywhere;
}

.ai-audit-summary small {
  color: var(--gs-muted);
}

body.theme-dark .ai-audit-summary > div {
  background: #101010;
  border-color: var(--gs-dark-border);
}

body.theme-dark .ai-primary-summary > div,
body.theme-dark .customer-summary-compact > div {
  background: #101010;
  border-color: var(--gs-dark-border);
}

.assist-draft {
  border-color: #2452c5;
  box-shadow: inset 3px 0 0 #2452c5;
}

.assist-block small {
  color: #657285;
  display: block;
  margin-top: 8px;
}

.data-table,
.service-list,
.placeholder-list,
.detail-list,
.timeline,
.ai-output {
  display: grid;
  gap: 8px;
}

.table-head,
.table-row {
  display: grid;
  grid-template-columns: repeat(var(--cols, 5), minmax(0, 1fr));
  gap: 12px;
  align-items: center;
}

.table-head {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
  padding: 0 10px 4px;
}

.table-row,
.service-row,
.placeholder-list > div,
.detail-list > div,
.timeline > div,
.assist-block {
  min-width: 0;
  padding: 11px 10px;
  background: #f8fafb;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
}

.table-row {
  grid-template-columns: repeat(var(--cols, 5), minmax(0, 1fr));
}

.table-row span,
.service-row span,
.placeholder-list span {
  min-width: 0;
  overflow-wrap: anywhere;
}

.staff-member-line {
  display: flex;
  align-items: baseline;
  gap: 8px;
  white-space: nowrap;
}

.staff-member-line small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.text-link {
  color: #1f4e79;
  font-weight: 800;
  text-decoration: none;
}

.text-link:hover {
  text-decoration: underline;
}

.provider-name-stack {
  display: grid;
  gap: 8px;
  align-content: start;
}

.provider-test-cell {
  display: grid;
  gap: 6px;
  justify-items: start;
}

.provider-test-cell button {
  min-width: 126px;
}

.binary-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 54px;
  padding: 5px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: 0;
}

.binary-status.yes {
  color: #14532d;
  background: #dcfce7;
  border: 1px solid #86efac;
}

.binary-status.no {
  color: #991b1b;
  background: #fee2e2;
  border: 1px solid #fecaca;
}

.provider-connection-actions {
  align-items: center;
  margin-top: 12px;
}

body.theme-dark .text-link {
  color: #8ab4f8;
}

.provider-config-panel {
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  padding: 10px;
  background: var(--gs-surface-subtle);
}

.provider-config-panel + .provider-config-panel {
  margin-top: 10px;
}

.provider-config-panel summary {
  cursor: pointer;
  font-weight: 900;
  display: flex;
  align-items: center;
  gap: 10px;
}

.provider-config-panel[open] summary {
  margin-bottom: 12px;
}

.provider-config-form {
  grid-template-columns: repeat(3, minmax(180px, 1fr));
  align-items: end;
}

.provider-config-form .form-static-note,
.provider-config-form .form-actions,
.provider-config-form .form-wide {
  grid-column: 1 / -1;
}

.assistant-activity-scope {
  display: grid;
  gap: 8px;
  padding: 10px 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface);
}

.assistant-workflow-guide {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.assistant-workflow-guide > div,
.assistant-jump {
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-left: 4px solid var(--gs-primary);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.assistant-jump-guide {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.assistant-jump {
  appearance: none;
  width: 100%;
  min-height: 76px;
  display: grid;
  gap: 4px;
  text-align: left;
  color: inherit;
  cursor: pointer;
}

.assistant-jump:hover,
.assistant-jump:focus-visible {
  border-color: var(--gs-primary);
  background: #eef4fa;
  outline: none;
}

.assistant-workflow-guide strong,
.assistant-workflow-guide span {
  display: block;
}

.assistant-workflow-guide span {
  margin-top: 4px;
  color: var(--gs-muted);
  font-size: 13px;
}

.assistant-activity-scope > div {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 8px;
}

.check-row {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0;
  font-weight: 700;
}

.check-row input {
  width: auto;
}

body.theme-dark .provider-config-panel {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
}

body.theme-dark .binary-status.yes {
  color: #bbf7d0;
  background: #052e16;
  border-color: #15803d;
}

body.theme-dark .binary-status.no {
  color: #fecaca;
  background: #450a0a;
  border-color: #b91c1c;
}

body.theme-dark .assistant-activity-scope {
  background: var(--gs-dark-bg);
  border-color: var(--gs-dark-border);
}

body.theme-dark .assistant-workflow-guide > div,
body.theme-dark .assistant-jump {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
  border-left-color: var(--gs-primary);
}

body.theme-dark .assistant-jump:hover,
body.theme-dark .assistant-jump:focus-visible {
  background: #151d28;
  border-color: var(--gs-primary);
}

.user-row {
  align-items: start;
}

.user-row input,
.user-row select {
  min-height: 38px;
}

.user-admin-tools,
.user-admin-list,
.register-list {
  display: grid;
  gap: 10px;
}

.user-admin-card {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.user-admin-summary {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
}

.user-admin-summary > div {
  min-width: 0;
  display: grid;
  gap: 3px;
}

.user-admin-summary strong,
.user-admin-summary small {
  overflow-wrap: anywhere;
}

.user-admin-badges {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 6px;
}

.user-admin-fields,
.user-create-form {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 10px;
}

.read-only-audit {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
  margin-top: 12px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.read-only-audit div {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.read-only-audit span {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.read-only-audit strong {
  overflow-wrap: anywhere;
  font-size: 13px;
}

body.theme-dark .read-only-audit {
  background: #101010;
  border-color: #2f3744;
}

body.theme-dark .read-only-audit span {
  color: #aab3c2;
}

.company-contact-card,
.company-contact-list,
.complaint-record-list,
.followup-calendar {
  display: grid;
  gap: 10px;
}

.company-contact-row,
.followup-calendar-bucket,
.complaint-record-card {
  min-width: 0;
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.company-contact-row {
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
}

.company-contact-row.archived {
  opacity: 0.62;
}

.company-contact-row > span,
.company-contact-row small {
  overflow-wrap: anywhere;
}

.followup-calendar {
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.followup-calendar-bucket h3,
.complaint-card-head h3 {
  margin: 0;
}

.followup-calendar-item {
  display: grid;
  gap: 4px;
  padding: 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.followup-calendar-item strong,
.followup-calendar-item small {
  overflow-wrap: anywhere;
}

.log-insight-layout {
  display: grid;
  grid-template-columns: minmax(190px, 0.7fr) repeat(3, minmax(190px, 1fr));
  gap: 12px;
}

.log-insight-layout section,
.log-diagnostic-grid section {
  min-width: 0;
  display: grid;
  gap: 8px;
  align-content: start;
}

.log-diagnostic-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.recommendation-list {
  display: grid;
  gap: 8px;
  margin: 0;
  padding-left: 20px;
}

.complaint-card-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
}

.complaint-card-head > div {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.complaint-card-head strong,
.complaint-card-head small {
  overflow-wrap: anywhere;
}

.complaint-card-fields {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
}

.register-card {
  min-width: 0;
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.register-card-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
}

.register-card-head > div {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.register-card-head strong {
  color: #1f2937;
  font-size: 20px;
  line-height: 1.15;
  overflow-wrap: anywhere;
}

.register-card-head small {
  overflow-wrap: anywhere;
}

.register-card-facts,
.register-edit-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
}

.register-card-facts > div {
  min-width: 0;
  display: grid;
  gap: 3px;
  padding: 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.register-card-facts span {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.register-card-facts strong {
  overflow-wrap: anywhere;
}

body.theme-dark .company-contact-row,
body.theme-dark .followup-calendar-bucket,
body.theme-dark .followup-calendar-item,
body.theme-dark .complaint-record-card,
body.theme-dark .register-card,
body.theme-dark .register-card-facts > div {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .register-card-head strong {
  color: #f8fafc;
}

.row-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.row-actions button {
  min-width: 74px;
}

.filter-bar {
  display: grid;
  grid-template-columns: minmax(140px, 0.5fr) minmax(140px, 0.5fr) minmax(220px, 1fr) minmax(160px, auto);
  gap: 12px;
}

.ai-assistant-filter-bar {
  grid-template-columns: minmax(150px, 0.8fr) minmax(190px, 0.95fr) minmax(210px, 1fr) minmax(320px, 1.35fr) 110px;
  align-items: end;
}

.ai-assistant-filter-bar label {
  min-width: 0;
}

.ai-assistant-filter-bar button {
  align-self: end;
  min-width: 96px;
  margin-bottom: 12px;
}

.filter-actions {
  display: flex;
  align-items: end;
  gap: 10px;
  padding-bottom: 12px;
}

.filter-actions span {
  color: var(--gs-muted);
  font-size: 13px;
  font-weight: 700;
  white-space: nowrap;
}

.meeting-draft-list {
  display: grid;
  gap: 10px;
}

.meeting-draft-card {
  display: grid;
  gap: 12px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.meeting-draft-card > div {
  display: grid;
  gap: 4px;
  min-width: 0;
}

.meeting-draft-card strong,
.meeting-draft-card span,
.meeting-draft-card small {
  overflow-wrap: anywhere;
}

.appointment-draft-summary,
.appointment-draft-footer {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 12px;
  align-items: start;
}

.appointment-draft-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: flex-end;
}

.appointment-draft-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 12px;
  align-items: end;
}

.appointment-time-field,
.appointment-note-field {
  grid-column: 1 / -1;
}

.appointment-note-field textarea {
  min-height: 86px;
  resize: vertical;
}

.appointment-draft-footer {
  align-items: center;
}

body.theme-dark .meeting-draft-card {
  background: #101010;
  border-color: #2f3744;
}

.section-tabs {
  padding: 0;
  background: transparent;
  border: 0;
  box-shadow: none;
}

.section-tabs h2 {
  display: none;
}

.tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.tabs button {
  background: var(--gs-control-bg);
  color: var(--gs-text);
}

.tabs button.active {
  background: var(--gs-primary);
  color: white;
}

.compact-form {
  margin-top: 12px;
}

.workflow-metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 10px;
}

.comcenter-status-band {
  display: grid;
  gap: 12px;
}

.handoff-state-board,
.handoff-flow {
  display: grid;
  gap: 10px;
}

.handoff-state-board {
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
}

.handoff-state-card,
.handoff-flow > div {
  display: grid;
  gap: 5px;
  min-height: 84px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 8px;
  background: #fff;
}

.handoff-state-card {
  border-left: 5px solid #8894a5;
}

.handoff-state-card > span,
.handoff-state-card > small {
  color: #4b5563;
  font-size: 12px;
  font-weight: 800;
}

.handoff-state-card > strong {
  color: var(--gs-text);
  font-size: 28px;
  line-height: 1;
}

.handoff-state-card.attention {
  border-left-color: #d18b1f;
  background: #fff8e8;
}

.handoff-state-card.ready {
  border-left-color: #277f55;
  background: #f1fbf6;
}

.handoff-state-card.assigned {
  border-left-color: #2c5cc5;
  background: #f1f6ff;
}

.handoff-state-card.active {
  border-left-color: #1c7c7c;
  background: #eefafa;
}

.handoff-state-card.audit {
  border-left-color: #6d5aa8;
  background: #f7f4ff;
}

.handoff-flow {
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
}

.handoff-flow > div {
  grid-template-columns: auto minmax(0, 1fr);
  align-items: center;
  min-height: 58px;
}

.handoff-flow strong {
  display: inline-grid;
  place-items: center;
  width: 30px;
  height: 30px;
  border-radius: 999px;
  background: var(--gs-primary);
  color: white;
  font-size: 14px;
}

.handoff-flow span {
  color: var(--gs-text);
  font-weight: 800;
}

.customer-summary-panel .detail-list {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.customer-summary-panel .detail-list > div {
  display: flex;
  flex-direction: column;
  gap: 12px;
  grid-template-columns: none;
  min-width: 0;
  min-height: 118px;
  overflow: hidden;
}

.customer-summary-panel dt,
.customer-summary-panel dd {
  min-width: 0;
  overflow-wrap: anywhere;
}

.customer-summary-panel dd {
  color: var(--gs-text);
  font-weight: 700;
}

.contact-profile-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  align-items: center;
  padding: 18px;
  border: 1px solid #d8e0e8;
  border-radius: 8px;
  background: white;
}

.contact-action-strip,
.contact-record-actions,
.contact-workspace-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.filter-summary-chip {
  display: inline-flex;
  align-items: center;
  min-height: 34px;
  padding: 6px 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
  color: var(--gs-muted);
  font-size: 13px;
  font-weight: 800;
}

.contact-accordion {
  padding: 0;
  overflow: hidden;
}

.contact-accordion-summary {
  cursor: pointer;
  padding: 16px;
  list-style: none;
}

.contact-accordion-summary::-webkit-details-marker {
  display: none;
}

.contact-accordion .register-card-facts,
.contact-accordion .contact-record-actions {
  margin: 0 16px 16px;
}

.contact-accordion[open] {
  border-color: #9db7d3;
}

.contact-workspace-actions {
  grid-column: 1 / -1;
  justify-content: flex-end;
}

.contact-editor-form {
  gap: 14px;
}

.danger-zone {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid #f1b4a8;
  border-radius: 6px;
  background: #fff7f4;
}

.danger-zone strong,
.danger-zone span {
  overflow-wrap: anywhere;
}

.contact-profile-header h2 {
  margin: 10px 0 4px;
  font-size: 15px;
}

.contact-profile-header p {
  margin: 0;
  color: #657285;
}

.profile-status-block {
  display: grid;
  justify-items: end;
  gap: 7px;
  color: #657285;
  font-weight: 800;
}

.context-summary-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.context-summary-grid > div {
  min-width: 0;
  display: grid;
  gap: 6px;
  padding: 14px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.context-summary-grid strong,
.context-summary-grid small {
  overflow-wrap: anywhere;
}

.context-risks {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 12px 0;
}

.context-risks span,
.history-count {
  display: inline-flex;
  align-items: center;
  width: fit-content;
  padding: 6px 10px;
  border-radius: 999px;
  background: #dbe2ea;
  color: #1f2937;
  font-size: 12px;
  font-weight: 800;
}

body.theme-dark .contact-profile-header,
body.theme-dark .context-summary-grid > div {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .contact-accordion[open] {
  border-color: #4f6680;
}

body.theme-dark .danger-zone {
  background: #1a0f0d;
  border-color: #6d3a32;
}

body.theme-dark .filter-summary-chip {
  background: #101010;
  border-color: #2f3744;
}

body.theme-dark .context-risks span,
body.theme-dark .history-count {
  background: #272f3a;
  color: #f8fafc;
}

.secondary-details {
  display: grid;
  gap: 12px;
}

.secondary-details summary {
  cursor: pointer;
  color: #1f4e79;
  font-weight: 800;
}

.workspace-header {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  align-items: center;
  padding: 18px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.workspace-header h2 {
  margin: 10px 0 4px;
  font-size: 15px;
}

.workspace-header p {
  margin: 0;
  color: #657285;
}

.workspace-status {
  display: grid;
  justify-items: end;
  gap: 8px;
  color: #657285;
  font-weight: 800;
}

.workspace-context {
  display: grid;
  gap: 14px;
}

body.theme-dark .workspace-header {
  background: #000;
  border-color: #2f3744;
}

.takeover-identity-bar {
  display: grid;
  grid-template-columns: minmax(180px, 1.3fr) repeat(5, minmax(130px, 1fr));
  gap: 10px;
  align-items: stretch;
  padding: 10px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: rgba(255, 255, 255, 0.96);
  box-shadow: var(--gs-shadow-soft);
  backdrop-filter: blur(10px);
}

.takeover-identity-bar > div {
  min-width: 0;
  display: grid;
  gap: 5px;
  padding: 10px 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.takeover-identity-bar span {
  color: var(--gs-muted);
  font-size: 11px;
  font-weight: 900;
  letter-spacing: 0;
  text-transform: uppercase;
}

.takeover-identity-bar strong {
  min-width: 0;
  overflow-wrap: anywhere;
  color: var(--gs-text);
  font-size: 14px;
  line-height: 1.25;
}

body.theme-dark .takeover-identity-bar {
  background: rgba(0, 0, 0, 0.96);
  border-color: var(--gs-dark-border);
}

body.theme-dark .takeover-identity-bar > div {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
}

body.theme-dark .takeover-identity-bar strong {
  color: var(--gs-dark-text);
}

.takeover-tab-workspace {
  display: grid;
  gap: 0;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius-card);
  background: var(--gs-surface);
  box-shadow: var(--gs-shadow-soft);
}

.takeover-sticky-work-header {
  position: sticky;
  top: 144px;
  z-index: 4;
  display: grid;
  gap: 0;
  background: rgba(255, 255, 255, 0.98);
  box-shadow: var(--gs-shadow-soft);
  backdrop-filter: blur(10px);
}

.takeover-tab-strip {
  display: flex;
  gap: 4px;
  min-width: 0;
  overflow-x: auto;
  padding: 10px 10px 0;
  border-bottom: 1px solid var(--gs-border);
  background: transparent;
}

.takeover-tab-button {
  flex: 0 0 auto;
  min-width: 132px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 14px;
  border: 1px solid var(--gs-border);
  border-bottom: 0;
  border-radius: 8px 8px 0 0;
  background: var(--gs-surface-subtle);
  color: var(--gs-muted);
  font-weight: 900;
}

.takeover-tab-button.active {
  background: var(--gs-surface);
  color: var(--gs-primary);
  box-shadow: 0 -2px 0 var(--gs-primary) inset;
}

.takeover-tab-button strong {
  min-width: 24px;
  min-height: 22px;
  display: inline-grid;
  place-items: center;
  padding: 2px 7px;
  border-radius: 999px;
  background: var(--gs-primary);
  color: white;
  font-size: 12px;
}

.takeover-tab-content {
  padding: 14px;
}

.takeover-tab-panel {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  align-items: start;
}

.takeover-tab-panel.hidden {
  display: none !important;
}

.takeover-conversation-layout {
  grid-column: 1 / -1;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  align-items: start;
}

.takeover-conversation-layout article,
.takeover-tab-panel article {
  min-width: 0;
}

.takeover-conversation-layout .conversation-window {
  max-height: 440px;
}

body.theme-dark .takeover-tab-workspace {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
  box-shadow: none;
}

body.theme-dark .takeover-sticky-work-header {
  background: rgba(0, 0, 0, 0.97);
  box-shadow: none;
}

body.theme-dark .takeover-tab-strip {
  border-color: var(--gs-dark-border);
}

body.theme-dark .takeover-tab-button {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
  color: var(--gs-dark-muted);
}

body.theme-dark .takeover-tab-button.active {
  background: var(--gs-dark-surface);
  color: var(--gs-dark-text);
}

.comcenter-tab-workspace {
  display: grid;
  gap: 0;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius-card);
  background: var(--gs-surface);
  box-shadow: var(--gs-shadow-soft);
}

.comcenter-tab-strip {
  display: flex;
  gap: 4px;
  min-width: 0;
  overflow-x: auto;
  padding: 10px 10px 0;
  border-bottom: 1px solid var(--gs-border);
  background: var(--gs-surface-subtle);
}

.comcenter-tab-button {
  flex: 0 0 auto;
  min-width: 142px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 14px;
  border: 1px solid var(--gs-border);
  border-bottom: 0;
  border-radius: 8px 8px 0 0;
  background: var(--gs-surface);
  color: var(--gs-muted);
  font-weight: 900;
}

.comcenter-tab-button.active {
  color: var(--gs-primary);
  box-shadow: 0 -2px 0 var(--gs-primary) inset;
}

.comcenter-tab-button strong {
  min-width: 24px;
  min-height: 22px;
  display: inline-grid;
  place-items: center;
  padding: 2px 7px;
  border-radius: 999px;
  background: var(--gs-primary);
  color: white;
  font-size: 12px;
}

.comcenter-tab-content {
  padding: 14px;
}

.comcenter-tab-panel {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  align-items: start;
}

.comcenter-tab-panel.hidden {
  display: none !important;
}

.comcenter-tab-panel > .wide,
.comcenter-tab-panel > .handoff-state-board,
.comcenter-tab-panel > .handoff-flow {
  grid-column: 1 / -1;
}

.ai-workbench-advanced-wrap {
  padding: 0;
  background: transparent;
  border: 0;
  box-shadow: none;
}

.ai-workbench-advanced {
  margin: 0;
}

.ai-workbench-advanced-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  margin-top: 14px;
}

.ai-workbench-advanced-grid > .wide {
  grid-column: 1 / -1;
}

body.theme-dark .comcenter-tab-workspace {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
  box-shadow: none;
}

body.theme-dark .comcenter-tab-strip {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
}

body.theme-dark .comcenter-tab-button {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
  color: var(--gs-dark-muted);
}

body.theme-dark .comcenter-tab-button.active {
  color: var(--gs-dark-text);
}

.workspace-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
}

.workspace-summary > div {
  min-width: 0;
  display: grid;
  gap: 6px;
  padding: 14px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: white;
}

.workspace-summary strong,
.workspace-summary small {
  overflow-wrap: anywhere;
}

.workspace-card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
  color: #657285;
  font-size: 13px;
  font-weight: 800;
}

.workspace-action-stack {
  display: grid;
  gap: 14px;
}

.action-panel {
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.close-workflow {
  gap: 14px;
}

.close-section {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.close-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.next-step-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.check-row {
  display: flex;
  align-items: center;
  gap: 10px;
  margin: 0;
  padding: 10px 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.check-row input {
  width: auto;
}

body.theme-dark .check-row,
body.theme-dark .action-panel,
body.theme-dark .close-section {
  background: #101010;
  border-color: #2f3744;
}

body.theme-dark .workspace-summary > div {
  background: #050505;
  border-color: #2f3744;
}

.conversation-window {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 320px;
  max-height: 360px;
  overflow-y: auto;
  scroll-behavior: smooth;
  padding: 12px 12px 2px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.conversation-window > .conversation-message:first-child,
.conversation-window > .empty:first-child {
  margin-top: auto;
}

.conversation-window > .conversation-bottom-anchor {
  flex: 0 0 0;
  height: 0;
  min-height: 0;
  margin-top: -10px;
  overflow: hidden;
}

.conversation-message.latest-message {
  scroll-margin-bottom: 2px;
}

.conversation-message {
  display: grid;
  gap: 6px;
  padding: 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: white;
}

.conversation-message.outbound {
  border-color: #b9cce4;
  background: #eef4fb;
}

.conversation-message.adapter-error {
  border-color: #c88b42;
}

.conversation-message-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
}

.conversation-message-actions button {
  min-height: 34px;
  padding: 7px 12px;
}

.conversation-message.customer_reply_draft,
.conversation-message.not-sent {
  border-color: #a8bdd8;
  background: #edf4fc;
}

.conversation-message.actor-customer {
  border-left: 5px solid #d18b1f;
}

.conversation-message.actor-amy {
  border-left: 5px solid #2c5cc5;
}

.conversation-message.actor-staff {
  border-left: 5px solid #277f55;
}

.conversation-message.actor-system {
  border-left: 5px solid #8894a5;
}

.conversation-message.phone {
  border-color: #d8c9a3;
  background: #fff8e8;
}

.conversation-message.system,
.conversation-message.customer_waiting_message,
.conversation-message.staff_alert {
  border-color: #c8ced8;
  background: #f2f5f8;
}

.conversation-message.internal {
  border-style: dashed;
  background: #fafafa;
}

.quick-templates {
  display: grid;
  gap: 8px;
  margin-top: 12px;
}

.quick-templates > div {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.quick-templates strong {
  color: #657285;
  font-size: 12px;
  text-transform: uppercase;
}

.quick-reply-manager {
  margin-top: 12px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.quick-reply-list {
  display: grid;
  gap: 10px;
  max-height: 320px;
  overflow-y: auto;
}

.quick-reply-editor {
  display: grid;
  grid-template-columns: minmax(120px, 1.2fr) minmax(120px, 0.9fr) minmax(72px, 0.5fr) minmax(96px, 0.7fr) auto;
  gap: 10px;
  align-items: end;
  padding: 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: white;
}

.quick-reply-editor .wide-field {
  grid-column: 1 / -2;
}

.quick-reply-editor button {
  min-width: 72px;
}

body.theme-dark .quick-reply-manager,
body.theme-dark .quick-reply-editor {
  background: #000;
  border-color: #2f3744;
}

.conversation-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  color: #657285;
  font-size: 12px;
  font-weight: 800;
}

.actor-badge {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 3px 8px;
  border: 1px solid #c8ced8;
  border-radius: 999px;
  background: #f2f5f8;
  color: #374151;
  font-size: 11px;
  font-weight: 900;
  line-height: 1;
  text-transform: uppercase;
}

.actor-badge.actor-customer {
  border-color: #d8c9a3;
  background: #fff8e8;
  color: #6c4708;
}

.actor-badge.actor-amy {
  border-color: #b9cce4;
  background: #eef4fb;
  color: #214c83;
}

.actor-badge.actor-staff {
  border-color: #afd9c4;
  background: #eef9f3;
  color: #1d6844;
}

.actor-badge.actor-system {
  border-color: #c8ced8;
  background: #f2f5f8;
  color: #4b5563;
}

.conversation-message p {
  margin: 0;
  overflow-wrap: anywhere;
}

body.theme-dark .conversation-window,
body.theme-dark .conversation-message {
  background: #000;
  border-color: #2f3744;
}

body.theme-dark .conversation-message.outbound {
  background: #08111f;
  border-color: #2a4d7d;
}

body.theme-dark .conversation-message.phone {
  background: #181306;
  border-color: #6f5d2b;
}

body.theme-dark .conversation-message.system,
body.theme-dark .conversation-message.customer_waiting_message,
body.theme-dark .conversation-message.staff_alert,
body.theme-dark .conversation-message.internal {
  background: #101010;
  border-color: #3d4654;
}

body.theme-dark .handoff-state-card,
body.theme-dark .handoff-flow > div {
  background: #080b0f;
  border-color: #455164;
}

body.theme-dark .handoff-state-card.attention {
  background: #191000;
}

body.theme-dark .handoff-state-card.ready {
  background: #06150d;
}

body.theme-dark .handoff-state-card.assigned {
  background: #071122;
}

body.theme-dark .handoff-state-card.active {
  background: #061616;
}

body.theme-dark .handoff-state-card.audit {
  background: #100d1a;
}

body.theme-dark .handoff-state-card > span,
body.theme-dark .handoff-state-card > small,
body.theme-dark .handoff-flow span {
  color: #e5edf7;
}

body.theme-dark .handoff-state-card > strong {
  color: #f8fafc;
}

body.theme-dark .actor-badge {
  border-color: #3d4654;
  background: #101010;
  color: #d9e2ef;
}

body.theme-dark .actor-badge.actor-customer {
  border-color: #6f5d2b;
  background: #181306;
  color: #f3d38c;
}

body.theme-dark .actor-badge.actor-amy {
  border-color: #2a4d7d;
  background: #08111f;
  color: #b8d6ff;
}

body.theme-dark .actor-badge.actor-staff {
  border-color: #245d41;
  background: #06150d;
  color: #aee6c5;
}

.history-overlay {
  position: fixed;
  inset: 0;
  z-index: 20;
  display: grid;
  place-items: center;
  padding: 32px;
  background: rgba(15, 23, 42, 0.58);
}

.history-panel {
  width: min(1040px, 100%);
  max-height: min(760px, calc(100vh - 64px));
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  gap: 14px;
  padding: 18px;
  border: 1px solid #d8e0e8;
  border-radius: 8px;
  background: white;
  box-shadow: 0 20px 55px rgba(15, 23, 42, 0.22);
}

.history-header {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: start;
}

.history-header h2 {
  margin-bottom: 0;
}

.history-filters {
  display: grid;
  grid-template-columns: minmax(220px, 1fr) minmax(160px, 0.45fr) minmax(160px, 0.45fr);
  gap: 10px;
}

.history-chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.history-chip {
  padding: 7px 10px;
  font-size: 12px;
}

.history-list {
  display: grid;
  align-content: start;
  gap: 10px;
  overflow-y: auto;
  padding-right: 4px;
}

.history-row {
  box-shadow: none;
}

body.theme-dark .history-panel {
  background: #050505;
  border-color: #2f3744;
  box-shadow: none;
}

.pipeline-board {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
  gap: 12px;
}

.pipeline-column {
  min-width: 0;
  display: grid;
  align-content: start;
  gap: 8px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.pipeline-column h3 {
  margin: 0;
}

.pipeline-column-header {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: start;
}

.pipeline-column-header span,
.pipeline-stage-total small {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
}

.pipeline-stage-total {
  display: grid;
  gap: 2px;
  padding: 9px 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.pipeline-stage-total strong {
  color: #1f4e79;
}

.deal-card {
  font: inherit;
  display: grid;
  gap: 7px;
  width: 100%;
  color: #1f2937;
  text-align: left;
  padding: 10px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: white;
}

.deal-card-main {
  display: grid;
  gap: 4px;
  padding: 0;
  border: 0;
  background: transparent;
  color: inherit;
  text-align: left;
}

body.theme-dark .deal-card {
  background: #000;
  border-color: #2f3744;
  color: #f8fafc;
}

.deal-card.active,
.deal-card:hover {
  border-color: #1f4e79;
}

.deal-card span {
  color: #657285;
  font-size: 13px;
}

.opportunity-context-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 10px;
}

.opportunity-context-grid > div {
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.opportunity-context-grid strong {
  color: #1f4e79;
  font-size: 22px;
}

.opportunity-context-grid small {
  color: #657285;
}

.opportunity-action-panel {
  width: 100%;
}

.deal-workspace {
  display: grid;
  grid-template-columns: minmax(220px, 0.75fr) minmax(0, 1.25fr);
  gap: 16px;
  align-items: stretch;
  padding: 16px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.deal-workspace h2 {
  margin: 4px 0 6px;
}

.deal-workspace p {
  margin: 0;
  color: #657285;
}

.deal-workspace-metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
  gap: 10px;
}

.deal-next-action {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  justify-content: space-between;
}

.deal-next-action strong {
  color: #1f2937;
}

.demo-story-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.demo-story-grid > div {
  min-width: 0;
  display: grid;
  gap: 8px;
  padding: 14px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.demo-story-grid strong {
  color: var(--gs-primary);
  font-size: 18px;
  line-height: 1.3;
}

.demo-story-grid p {
  margin: 0;
  color: var(--gs-muted);
  line-height: 1.45;
}

body.theme-dark .demo-story-grid > div {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
}

body.theme-dark .demo-story-grid strong {
  color: var(--gs-dark-text);
}

body.theme-dark .demo-story-grid p {
  color: var(--gs-dark-muted);
}

body.theme-dark .deal-workspace {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .opportunity-context-grid > div {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .deal-next-action strong {
  color: #f8fafc;
}

.deal-card-metrics,
.deal-card-meta,
.deal-card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.compact-top {
  margin-top: 12px;
}

.opportunity-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(330px, 1fr));
  gap: 12px;
}

.opportunity-card {
  min-width: 0;
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
  cursor: pointer;
}

.opportunity-card.active,
.opportunity-card:hover {
  border-color: #1f4e79;
  box-shadow: 0 6px 18px rgba(31, 78, 121, 0.12);
}

.opportunity-card-main {
  display: grid;
  gap: 4px;
  padding: 0;
  border: 0;
  background: transparent;
  color: inherit;
  text-align: left;
}

.opportunity-card-main strong {
  color: #1f2937;
  font-size: 18px;
}

.opportunity-card-main small,
.opportunity-card-footer small {
  color: #657285;
}

.opportunity-card-metrics {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.opportunity-card-metrics div {
  min-width: 0;
  display: grid;
  gap: 3px;
  padding: 9px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.opportunity-card-metrics span,
.demand-card span {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.opportunity-card-metrics strong,
.opportunity-card-main strong,
.demand-card strong,
.demand-card small {
  overflow-wrap: anywhere;
}

.opportunity-card-footer {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
  justify-content: space-between;
}

.deal-card-actions button {
  padding: 6px 8px;
  font-size: 12px;
}

.pipeline-secondary-panel[open] summary {
  margin-bottom: 12px;
}

.forecast-filter {
  margin-bottom: 12px;
}

.forecast-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 10px;
}

.forecast-card {
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.forecast-card strong {
  color: #1f4e79;
  font-size: 22px;
}

.forecast-card small {
  color: #657285;
}

.deal-card-metrics small,
.deal-card-meta small {
  padding: 4px 7px;
  border-radius: 999px;
  background: #eef4f8;
  color: #1f4e79;
  font-size: 11px;
  font-weight: 800;
}

.deal-card-meta small {
  background: transparent;
  color: #657285;
  padding-left: 0;
}

body.theme-dark .pipeline-column,
body.theme-dark .pipeline-stage-total,
body.theme-dark .forecast-card {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .deal-card-metrics small {
  background: #132235;
  color: #cfe5f9;
}

.resource-planning-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(260px, 0.75fr);
  gap: 12px;
  margin-bottom: 12px;
}

.resource-summary-strip {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
  margin: 12px 0;
}

.resource-planning-grid section,
.resource-conflict,
.resource-requirement-card,
.resource-asset-row,
.resource-admin-list-row {
  min-width: 0;
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.resource-admin-layout {
  display: grid;
  grid-template-columns: minmax(260px, 0.65fr) minmax(0, 1.35fr);
  gap: 12px;
}

.resource-asset-list,
.resource-requirement-list,
.resource-admin-list {
  display: grid;
  gap: 10px;
}

.resource-card-head,
.resource-admin-list-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: start;
}

.resource-card-head > div,
.resource-admin-list-row > div {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.resource-card-head strong,
.resource-admin-list-row strong,
.resource-card-head small,
.resource-admin-list-row small {
  overflow-wrap: anywhere;
}

.resource-card-fields {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(145px, 1fr));
  gap: 10px;
}

.wide-field {
  grid-column: 1 / -1;
}

.danger {
  color: #9c2f2f;
}

.resource-planning-grid h3 {
  margin: 0;
}

.resource-conflict-list {
  display: grid;
  gap: 8px;
}

.resource-conflict span,
.resource-conflict small {
  overflow-wrap: anywhere;
}

.resource-conflict.red {
  border-color: #e0a0a0;
  background: #fff5f5;
}

.resource-conflict.yellow {
  border-color: #e0c56d;
  background: #fff9e8;
}

.demand-board {
  display: grid;
  gap: 10px;
}

.demand-group-list {
  display: grid;
  gap: 14px;
}

.demand-group {
  display: grid;
  gap: 10px;
}

.demand-group-header {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  padding: 10px 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.demand-group-header span {
  color: #657285;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.demand-card {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) minmax(220px, 1.2fr) minmax(180px, 1fr) auto auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.demand-card.risk-red {
  border-color: #d36f6f;
  box-shadow: inset 4px 0 0 #9c2f2f;
}

.demand-card.risk-yellow {
  border-color: #d4b14f;
  box-shadow: inset 4px 0 0 #b7791f;
}

.demand-resource,
.demand-opportunity,
.demand-window,
.demand-state {
  min-width: 0;
  display: grid;
  gap: 4px;
}

.demand-resource strong {
  color: #1f4e79;
}

.demand-state {
  justify-items: start;
}

.demand-actions {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 8px;
  min-width: 220px;
}

.demand-actions button {
  min-width: 84px;
}

body.theme-dark .opportunity-card,
body.theme-dark .opportunity-card-metrics div,
body.theme-dark .demand-card,
body.theme-dark .demand-group-header {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .opportunity-card-main strong {
  color: #f8fafc;
}

body.theme-dark .resource-planning-grid section,
body.theme-dark .resource-conflict,
body.theme-dark .resource-requirement-card,
body.theme-dark .resource-asset-row,
body.theme-dark .resource-admin-list-row,
body.theme-dark .user-admin-card,
body.theme-dark .form-static-note {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .resource-conflict.red {
  border-color: #7d3232;
  background: #160606;
}

body.theme-dark .resource-conflict.yellow {
  border-color: #765f1d;
  background: #151103;
}

.demo-flow {
  display: grid;
  gap: 10px;
}

.demo-step {
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #f8fafb;
}

.roadmap-flow {
  gap: 8px;
}

.roadmap-step {
  display: grid;
  grid-template-columns: 120px minmax(0, 1fr) auto;
  gap: 12px;
  align-items: center;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.roadmap-step-badge {
  display: inline-grid;
  place-items: center;
  min-height: 32px;
  padding: 7px 10px;
  border-radius: 999px;
  background: #fff7e2;
  color: #7a5207;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}

.demo-step-number {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 999px;
  background: #1f4e79;
  color: #fff;
  font-weight: 900;
}

.demo-step p,
.roadmap-step p,
.demo-profile-card p {
  margin: 4px 0 0;
  color: #657285;
}

.demo-profile-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
  gap: 10px;
  margin-top: 12px;
}

.demo-profile-card {
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px solid #d8e0e8;
  border-radius: 6px;
  background: #fff;
}

.demo-profile-card span {
  color: #1f4e79;
  font-weight: 800;
}

.demo-shortcuts {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.workflow-tools + .workflow-tools {
  margin-top: 12px;
}

.workflow-tools[open] summary {
  margin-bottom: 12px;
}

.workflow-editor-table {
  margin-top: 12px;
}

body.theme-dark .demo-step,
body.theme-dark .roadmap-step,
body.theme-dark .demo-profile-card {
  background: #050505;
  border-color: #2f3744;
}

body.theme-dark .roadmap-step-badge {
  background: #1c1707;
  color: #f0c96d;
}

.form-result {
  min-height: 20px;
  color: #1f4e79;
  font-weight: 700;
}

.toast {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 10;
  max-width: 320px;
  padding: 12px 14px;
  border-radius: 8px;
  background: #1f4e79;
  color: white;
  font-weight: 800;
  box-shadow: 0 10px 30px rgba(15, 23, 42, 0.22);
}

.toast.error {
  background: #9c2f2f;
}

.service-row {
  display: grid;
  grid-template-columns: 1.3fr 96px 1.5fr;
  gap: 10px;
  align-items: center;
}

.detail-list {
  margin: 0;
}

.detail-list > div {
  display: grid;
  grid-template-columns: 180px 1fr;
  gap: 12px;
}

dt {
  color: #657285;
  font-weight: 800;
}

dd {
  margin: 0;
}

.placeholder-list > div {
  display: grid;
  grid-template-columns: 180px 1fr;
  gap: 12px;
}

.timeline > div {
  display: grid;
  grid-template-columns: 1.2fr 110px 2fr 160px;
  gap: 12px;
  align-items: center;
}

.status,
.pill {
  display: inline-flex;
  justify-content: center;
  align-items: center;
  min-width: 82px;
  border-radius: 999px;
  padding: 4px 9px;
  background: #eef2f6;
  color: #445066;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.status.green,
.status.clear,
.status.online,
.status.accepting,
.status.available,
.status.free,
.status.resolved,
.status.production,
.status.done,
.pill.ok {
  color: var(--gs-primary);
  background: #e8f0fa;
}

.status.production,
.status.done {
  color: #17603d;
  background: #def3e8;
}

.status.approved {
  color: var(--gs-primary);
  background: #dbeafe;
}

.status.testing,
.status.refinement {
  color: #7a5200;
  background: #fff0c7;
}

.status.development,
.status.active {
  color: var(--gs-primary);
  background: #e7eef5;
}

.status.followup-action {
  color: var(--gs-primary);
  background: #dbeafe;
}

.status.followup-priority.high,
.status.followup-priority.urgent {
  color: #9c2f2f;
  background: #ffe0e0;
}

.status.free {
  color: #17603d;
  background: #def3e8;
}

.status.yellow,
.status.planned,
.status.owner_reminder,
.status.due_today,
.status.update_needed,
.status.unknown,
.status.offline,
.status.not_accepting,
.status.waiting_for_staff,
.status.human_assigned,
.status.planned_not_configured,
.status.not_configured,
.status.missing_required_configuration,
.status.configured_pending_test,
.status.ready_for_live_test_disabled,
.pill.warn {
  color: #7a5200;
  background: #fff0c7;
}

.status.red,
.status.overdue,
.status.manager_alert,
.status.unassigned,
.status.busy,
.status.human_active {
  color: #9c2f2f;
  background: #ffe0e0;
}

.empty,
.notice {
  padding: 14px;
  border: 1px dashed #c5ced8;
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
  color: var(--gs-muted);
}

.error,
.error-box {
  color: #9c2f2f;
  font-weight: 700;
}

.hidden {
  display: none !important;
}

@media (max-width: 1100px) {
  .customer-summary-panel .detail-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .metric-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .dashboard-action-panel,
  .dashboard-workflow-item,
  .dashboard-hotlist > div {
    grid-template-columns: 1fr;
  }

  .dashboard-workflow-item button,
  .dashboard-hotlist button {
    justify-self: start;
  }

  .assistant-jump-guide {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 860px) {
  .customer-summary-panel .detail-list {
    grid-template-columns: 1fr;
  }

  .resource-planning-grid,
  .resource-admin-layout,
  .resource-summary-strip,
  .log-insight-layout,
  .log-diagnostic-grid,
  .demand-card {
    grid-template-columns: 1fr;
  }

  body {
    overflow-x: hidden;
  }

  .topbar {
    position: static;
    height: auto;
    grid-template-columns: 1fr;
    gap: 10px;
    justify-items: center;
  }

  .topbar-logo,
  .topbar-session {
    justify-content: center;
  }

  .session-stack {
    justify-items: center;
  }

  .sidebar {
    position: static;
    width: auto;
    max-height: none;
  }

  main {
    margin-left: 0;
    width: auto;
    padding: 20px;
  }

  header,
  .session {
    align-items: flex-start;
    flex-direction: column;
  }

  .grid,
  .metric-strip,
  .contact-profile-header,
  .context-summary-grid,
  .deal-workspace,
  .opportunity-context-grid,
  .takeover-identity-bar,
  .comcenter-tab-panel,
  .takeover-conversation-layout,
  .takeover-tab-panel,
  .workspace-summary,
  .workspace-action-stack,
  .history-filters,
  .close-fields,
  .next-step-grid,
  .filter-bar,
  .ai-assistant-filter-bar,
  .ai-primary-summary,
  .ai-audit-summary,
  .customer-summary-compact,
  .crm-create-form,
  .log-filter-form,
  .date-time-picker,
  .meeting-draft-card,
  .appointment-draft-summary,
  .appointment-draft-footer,
  .appointment-draft-fields,
  .followup-row-main,
  .manager-alert-row,
  .task-card-summary,
  .task-card-fields,
  .task-card .date-time-picker {
    grid-template-columns: 1fr;
  }

  .takeover-sticky-work-header {
    top: 12px;
  }

  .appointment-time-field,
  .appointment-note-field {
    grid-column: auto;
  }

  .task-due-field {
    grid-column: auto;
  }

  .task-note-field {
    grid-column: auto;
  }

  .task-card-badges,
  .task-card-actions {
    justify-content: flex-start;
  }

  .assistant-jump-guide {
    grid-template-columns: 1fr;
  }

  .quick-reply-editor {
    grid-template-columns: 1fr;
  }

  .quick-reply-editor .wide-field {
    grid-column: auto;
  }

  .table-head {
    display: none;
  }

  .table-row,
  .service-row,
  .detail-list > div,
  .placeholder-list > div,
  .timeline > div {
    grid-template-columns: 1fr;
  }
}

.provider-env-overlay {
  position: fixed;
  inset: 0;
  z-index: 30;
  display: grid;
  place-items: center;
  padding: 24px;
  background: rgba(15, 23, 42, 0.58);
}

.provider-env-panel {
  width: min(560px, 100%);
  display: grid;
  gap: 16px;
  padding: 18px;
  border: 1px solid #d8e0e8;
  border-radius: 8px;
  background: white;
  box-shadow: 0 20px 55px rgba(15, 23, 42, 0.22);
}

.provider-env-panel h2 {
  margin-bottom: 4px;
}

.provider-env-panel p {
  margin: 0;
  color: var(--muted);
}

.provider-env-form {
  display: grid;
  grid-template-columns: repeat(2, minmax(180px, 1fr));
  gap: 14px;
}

.provider-env-form .form-static-note,
.provider-env-actions {
  grid-column: 1 / -1;
}

.provider-env-static-value {
  display: grid;
  align-items: center;
  min-height: 44px;
  padding: 10px 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
  color: var(--gs-text);
  font-weight: 900;
}

.provider-env-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
}

.provider-env-add-panel {
  margin-top: 12px;
}

body.theme-dark .provider-env-panel {
  border-color: #2d3748;
  background: #050505;
  box-shadow: 0 20px 55px rgba(0, 0, 0, 0.45);
}

@media (max-width: 720px) {
  .provider-env-form {
    grid-template-columns: 1fr;
  }
}
.support-help-launcher {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 80;
  min-width: 150px;
  min-height: 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 0;
  border-radius: 999px;
  background: var(--gs-primary);
  color: #ffffff;
  box-shadow: var(--gs-shadow-panel);
  font-size: 15px;
  font-weight: 900;
}

.support-help-overlay {
  position: fixed;
  inset: 0;
  z-index: 30;
  display: grid;
  place-items: center;
  padding: 28px;
  background: rgba(15, 23, 42, 0.58);
}

.support-help-panel {
  width: min(1080px, 100%);
  max-height: min(780px, calc(100vh - 56px));
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  gap: 14px;
  padding: 18px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius-card);
  background: var(--gs-surface);
  box-shadow: var(--gs-shadow-panel);
  overflow: hidden;
}

.support-help-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
}

.support-help-header h2,
.support-ticket-draft h3 {
  margin: 0;
}

.support-help-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.support-help-tabs button {
  width: auto;
  min-height: 38px;
  padding: 8px 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-control-bg);
  color: var(--gs-text);
}

.support-help-tabs button.active {
  background: var(--gs-primary);
  color: #ffffff;
  border-color: var(--gs-primary);
}

.support-help-body {
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.48fr);
  gap: 14px;
  overflow: auto;
  padding-right: 4px;
}

.support-help-workarea,
.support-ticket-draft {
  display: grid;
  align-content: start;
  gap: 12px;
  min-width: 0;
}

.support-help-result,
.support-help-audit > div {
  padding: 12px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius);
  background: var(--gs-surface-subtle);
}

.support-help-result {
  border-left: 4px solid var(--gs-success);
}

.support-help-result.needs-ticket {
  border-left-color: var(--gs-danger);
}

.support-help-result p,
.support-help-result small,
.support-help-audit span {
  margin: 6px 0 0;
  color: var(--gs-muted);
}

.support-ticket-draft {
  padding: 14px;
  border: 1px solid var(--gs-border);
  border-radius: var(--gs-radius-card);
  background: var(--gs-surface-subtle);
}

.support-help-audit {
  display: grid;
  gap: 8px;
}

.support-help-audit > div {
  display: grid;
  gap: 4px;
  background: var(--gs-surface);
}

.support-help-audit strong {
  font-size: 12px;
  color: var(--gs-muted);
  text-transform: uppercase;
}

body.theme-dark .support-help-panel,
body.theme-dark .support-help-audit > div {
  background: var(--gs-dark-surface);
  border-color: var(--gs-dark-border);
}

body.theme-dark .support-ticket-draft,
body.theme-dark .support-help-result {
  background: var(--gs-dark-surface-subtle);
  border-color: var(--gs-dark-border);
}

body.theme-dark .support-help-tabs button {
  background: var(--gs-dark-control-bg);
  color: var(--gs-dark-text);
  border-color: var(--gs-dark-border);
}

body.theme-dark .support-help-tabs button.active {
  background: var(--gs-primary);
  color: #ffffff;
}

body.theme-dark .support-help-result p,
body.theme-dark .support-help-result small,
body.theme-dark .support-help-audit span,
body.theme-dark .support-help-audit strong {
  color: var(--gs-dark-muted);
}

@media (max-width: 900px) {
  .support-help-body {
    grid-template-columns: 1fr;
  }

  .support-help-panel {
    max-height: calc(100vh - 32px);
  }
}

@media (max-width: 640px) {
  .support-help-overlay {
    padding: 12px;
  }

  .support-help-header {
    display: grid;
  }

  .support-help-launcher {
    right: 16px;
    bottom: 16px;
  }
}